We are thrilled to announce the launch of the CRM Residential Success Academy! This training facility is dedicated to equipping our team members with the knowledge and skills needed to excel in every aspect of property management. With a focus on immersive, hands-on learning, the CRM Success Academy sets a new standard for career development and operational excellence.

At the heart of the CRM Residential Success Academy is our innovative Classroom, which opens directly into a model office, providing an interactive space for new managers to experience real-world scenarios in a simulated setting. This unique setup bridges the gap between theoretical knowledge and practical application, ensuring that our future leaders gain confidence and competence from day one.

The classroom is also equipped with cutting-edge teleconferencing capabilities, allowing us to connect with industry experts and team members from remote locations. Whether it’s a live-streamed workshop or collaborative learning sessions with colleagues across the country, our managers-in-training have access to resources and insights that go beyond the traditional classroom setting.

Understanding that a well-rounded property management team extends beyond the office, the CRM Residential Success Academy features a dedicated area designed specifically for our Maintenance Staff. Here, we focus on developing the essential skills that every top-tier maintenance professional needs, including:

• HVAC Systems: Learning how to troubleshoot, repair, and maintain heating, ventilation, and air conditioning units.
• Plumbing and Electrical: Mastering the fundamentals of plumbing and electrical repairs, from fixing leaks to handling wiring issues safely.
• Appliance Repair: Gaining expertise in diagnosing and repairing common appliance problems, ensuring that every home in our portfolio is well-maintained.
• Carpentry and Drywall: Building and repairing structural elements, installing fixtures, and handling minor carpentry work with precision.
• Safety Protocols: Emphasizing safety in every task, including proper use of tools, ladder safety, and compliance with regulatory standards.

The CRM Residential Success Academy is more than just a training facility; it’s a commitment to investing in our people. By providing a space where our team members can grow, learn, and refine their skills, we ensure that CRM Residential continues to set the bar for excellence in property management for the next 50 years and beyond.

Welcome to the CRM Success Academy—a place where careers are built, skills are sharpened, and success stories begin!