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Communication is Key

Our organization prides itself on our transparency and company culture. Even through growth periods, we do everything we can to maintain our persona. Here, you won’t find “corporate suits”, only everyday people with great professional experience who you can have a conversation with. We believe in building long term relationships where being candid and hard truths are appreciated. We believe in one-on-one attention and not 20-person board meetings. And we believe in responsiveness by getting back to you quickly.

At CRM Residential we take our relationship with you very seriously, your business is always appreciated, and we welcome any opportunity to discuss your wants, needs, and desires more with us. 

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We Mean Full-Service

Departments

Our most essential management component is led by two Executive Vice Presidents and several Regional Managers to make sure that every property has seasoned people overlooking and supporting our valuable on-site teams. From Community Managers to Maintenance Technicians, we have people available to make sure your property gets the attention necessary in times of need.

The CRM Residential service includes some of the most highly specialized associates for affordable housing programs. Led by our Vice President of Compliance and department of Compliance team members, we have the knowledge and capacity to tackle all affordable complexities.

Led by our Vice President of Marketing and Business Development, we can research, analyze, and take measures to establish a great reputation and generate sufficient leads to keep occupancy high and turnover low.

Property Management is about people, and CRM Residential’s people depend on our Director of Human Resources and Director of Property Operations who are highly experienced in recruiting, onboarding, training, and employee relations.

The use of technology is critical to our ability to perform all the accounting requirements of both the properties and the owners.  We utilize RealPage, one of the industry’s largest providers, as our partner for our property management and accounting platform. Our Chief Financial Officer, and his team are dedicated to providing accurate and timely reporting so that you, the owner, and CRM, the operator, can make well informed decisions.

Our Risk Management department takes the research, complexity,and tediousness of insurance out of your hands and manages it by our capable team. We handle broker relationships, the application process, invoicing, and in conjunction with our corporate insurance consultants, provide smart business recommendations with respect to cost and coverage options. For select cases we also offer participation in our pooled insurance plans with our other managed properties which can offer considerably reduced rates and enhanced coverage limits.

CRM Residential has more than 350+ Team Members

Our Senior Team

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Samuel Rotter

 President and Chief Executive Officer

Mr. Rotter has enjoyed a long career in the multifamily and commercial real estate industry. He is a Certified Public Accountant and a Chartered Global Management Accountant. Most recently he served as the Chief Operating Officer, Chief Financial Officer and Executive Team leader of a New York based real estate owner, investor, and manager with 40,000 apartments in 22 states. 


Other highlights of his career include Willard Rouse’s company Rouse and Associates (now Prologis), as well as the Philadelphia Housing Authority (PHA) as CFO. At PHA, he served on the boards of all the low-income housing tax credit properties during and after conversion as well as all the retirement fund boards. Mr. Rotter began his career with the predecessor CPA firm to Grant Thornton in Philadelphia.
 

He graduated magna cum laude from Temple University and is a member of the National Affordable Housing Management Association, AICPA, PICPA and NJCPA.

Bernardo Coles

CPM®, NAHP-e®, Executive Vice President

Mr. Coles holds a B.A. in Accounting and received his designation as a Certified Property Manager® in 2014.  He is also a member of the Delaware Valley Chapter of the Institute of Real Estate Management, where he serves as Vice President, Legislation.  Prior to entering the property management profession, Mr. Coles performed audits for affordable sites when he was with Asher and Company.  He has more than two decades of property management experience.  He has obtained over 11 million dollars of financing for Section 202 properties as well as coordinated over ten million dollars of capital improvements.  He also has extensive experience in budget preparation, HAP Contract Renewal and financial statement analysis.  Mr. Coles is a licensed Real Estate Broker in Maryland, New York and Pennsylvania.

Michael B. Simmons

CEO Emeritus & Broker of Record

Having been with the firm since it was founded in 1974, including the role of CEO, he has worked to develop long and favorable relationships with the company’s regulatory partners and long-term clients.

Michael is the past President of the National Affordable Housing Management Association (NAHMA) and currently serving on the Board of Directors.  A Past National President of the Institute of Real Estate Management (IREM), he is also a former IREM Course Instructor. Now serving on the Drexel University Real Estate Management & Development Advisory Board in Philadelphia, Michael is a member of the Board of Directors of Mission First Housing Group, with operations in Philadelphia and Washington, D.C. A licensed real estate broker in Maryland, New Jersey, Oklahoma and Pennsylvania. Mr. Simmons has served as an editorial consultant for IREM, is a past president of the IREM Foundation Board of Directors and is a frequent speaker on the real estate management issues and the other real estate topics.

Walter Meremianin

Director Learning and Development

As Director Learning and Development, Walt is passionate about helping employees advance their skills and knowledge in their professional as well as their personal life by using a combination of In Person and remote learning methodologies. After selling his company, He began his career in multifamily housing with SBG Management in Philadelphia, and then spent 13 years as the Director of Learning and Development for The Michaels Organization, where he was responsible for designing and delivering e-learning courses, in person workshops, and other training. Walt holds many certifications in different disciplines within the L&D world, along with Affordable Housing Manager and Tax Credit certification. He also brings a vast knowledge of the operational side of the multifamily / low-income industry.

Monique Strickland

ARM®, HCCP®, Vice President-Compliance

As Vice President of Compliance Monique is responsible for supervision of all activity relating to fair housing issues and training, occupancy and marketing strategy, including Low Income Housing Tax Credit regulatory compliance management, training and monitoring.  She is directly responsible for supervision of the Occupancy Department.  Additionally, she is responsible for managing and directing all HUD, State Housing Finance Agency and/or company policy and procedures compliance, along with supervision of all employees training programs.  Monique received her Bachelor’s degree in Economics and holds a NJ Real Estate Sales License; in addition, she is an Accredited Residential Manager® through IREM and has received her Tax Credit Certification from the National Association of Home Builders.

Estelle Gray

Director of Human Resources

As the Director of Human Resources, Estelle is responsible for managing and coordinating human resource functions, administering employee benefits, and facilitating the planning and execution of policies and procedures. Knowing that great employees make a company great, Estelle is focused on ensuring that we have the right people in the right seats and that we hire and provide the proper support to each team member. Estelle is a member of Society of Human Resources Management (SHRM) and MidAtlantic Employer’s Association (MEA).